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Shopping Guide
Payment method
Credit / debit card payment
VISA / MASTER / AMEX / UMIONPAY / JCB /
DNERS / CARTES BABCAIRES /
DISCOVER / ELECTRON / MAESTRO
You can use one of the cards.
Convenience store settlement
FAMIRYMART / LAWSON / MINISTOP /
SEICOM ART / SEVEN ELEVEN
You can pay at any of the convenience stores.
Bank transfer, Pay-easy
Shipping / Shipping
Free shipping on all products
There are two types of delivery methods as follows.
We will decide according to the size of the product.
In-stock items will be shipped within 2 business days of receiving your order.
For build-to-order manufacturing, it will take about 2 to 3 months.
Japan Post Click Post
・ Delivery method: Posting to the mail box ・ Time designation: Not possible
・ Tracking service: Yes ・ Delivery days: Next day to 3 days * Varies depending on the destination area.
Products with a length of 14 cm to 34 cm, a width of 9 cm to 25 cm, a thickness of 3 cm or less, and a weight of 1 kg or less will be delivered by click post.
Yamato Transport Takkyubin
・ Delivery method: Face-to-face
・ Time designation: Yes * Please enter the time specified below in the remarks column when ordering.
Morning (8:00 to 12:00) / 14:00 to 16:00 / 16:00 to 18:00 /
18:00 to 20:00 / 19:00 to 21:00
・ Tracking service: Yes ・ Delivery days: Next day to two days after next * Varies depending on the destination area.
Inquiries
Email: info@soeursjewelry.com
Tel: 043-307-8733
Reception hours 9:00 to 17:00 (weekdays only)
* You may not be able to answer the phone due to customer support. In that case, please let us know your phone number by e-mail and we will contact you. (Please refrain from making business calls.)
Official LINE
Holidays: Saturdays, Sundays and public holidays
On holidays, we do not ship products or respond to inquiries. Orders and inquiries during holidays will be handled on the next business day or later.
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